Poll Dorset lamb low profile baseball hat

Returns

Refunds and Returns Policy
My goal is to provide a great product and excellent service to my customers. Unfortunately sometimes due to unavoidable circumstances things may not go as planned. If this is the case, please contact me and I will try to make things right for you.

As a small store owner I really appreciate the opportunity to resolve any problems and can usually offer you a replacement or refund.

If you are not satisfied with the product you bought, you can return it for a refund or replacement within 30 days from receiving the item/s.

Please note that there are a couple of exceptions to the return policy as stated below:
• Discounted items from a final sale cannot be returned for a refund nor exchanged
• Items outside of the 30 day window

Returned products must be sent to me unworn, in the original packaging and with the original labels retained. If the returned items do not satisfy these requirements, your return may not be eligible for a refund or exchange.

To return a purchased item, please follow the steps below:
1. Get in touch with me within 30 days of receiving the order.
2. Make sure the items you’re returning do not have any visible signs of use and have the original tags on.
3. Package the products into their original packaging.
4. Put the products into shipment packaging and send to me at:
PO Box 1261, Bathurst, NSW 2795

I am committed to processing your return, assessing its eligibility, and sending a replacement or refund to your account within 30 days of receiving the returned products.